Shipping & Returns

Email us if you have any questions about shipping and processing times.

Sign up with our mailing list to be updated every Monday on the status of your order.

  • Orders are shipped through USPS First Class Mail and First Class Mail International. Domestic orders take 3-5 business days to arrive. The latest will be two weeks. Processing and handling now takes 4-6 weeks due to the virus!

  • Tarot readings can take up 7-25 days to be sent!

  • Updates on orders are made via newsletter. Please sign up to our newsletter to be updated on the status of your order every single Monday. You will only receive an individual email if your order experience any inconveniences.

  • Orders will receive an email confirmation once placed. When your order has shipped, an email with tracking will be sent immediately. If you receive an email confirming your order, that means it went through and is processing! You will be contacted immediately if any inconveniences happen with your order.

  • International orders will depend on your country’s customs regulations and location! Usually takes 2-4 weeks to arrive. (We are not responsible for custom charges.)

  • Please allow time for packages to arrive. If domestic packages are not delivered in 2 weeks (once shipped) or arrives damaged, please contact through email (notty.designs@aol.com) and provide us with your name and screenshot of the order. We will reship your order. After the two weeks, we are not responsible for lost or damaged packages. (Not Eligible for Grinder or Merchandise Orders)

  • Grinders & Merchandise now take 3-4 weeks to manufacture due to the virus! This time frame is separate from processing and handling. Please allow the time for them to be made and shipped. Once shipped, Domestic orders will take 3-5 business days to arrive. International orders will take 2-4 weeks. Your patience is appreciated during the time as USPS is handling orders.

TRACKING

  • All orders now come with tracking except sticker and subscription orders!

PAYMENT

  • We accept payment through stripe.

  • If you are an international customer, please keep in mind the extra charges you may face when ordering from our store. Any extra charges does not come from us and we do not pocket those charges. We advise you to check with your bank about any additional charges you may face as we are not responsible for those.

REFUNDS/EXCHANGES

  • All sales are final. There are no refunds or exchanges.

CUSTOMER PRIVACY

  • Any information provided through our site will only be used by for contacting you for any issues regarding your order.